Privacy Policy

Last Updated: 08/11/2025

Overview

Canedo Insurance Agency, Inc. ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Information You Provide

• Contact Information: Name, address, phone number, email address
• Insurance Information: Policy details, coverage preferences, claims history
• Personal Information: Date of birth, Social Security number, driver's license information (as required for insurance quotes and applications)
• Communication Preferences: How you prefer to be contacted (phone, email, text)

Information Collected Automatically

• Website Usage: Pages visited, time spent on site, browser type
• Cookies and Tracking: We use cookies to improve your website experience
• Form Submissions: Information submitted through contact forms and quote requests

How We Use Your Information

We use your information to:

• Provide insurance quotes and policy recommendations
• Process applications and manage your insurance policies
• Communicate about your coverage, renewals, and claims
• Send service-related updates via phone, email, or text (with your consent)
• Improve our website and services
• Comply with legal and regulatory requirements

Text Message Communications

Consent

By providing your mobile phone number and checking the SMS consent box on our forms, you consent to receive service-related text messages from Canedo Insurance Agency. These may include:

• Appointment reminders
• Document requests for applications
• Policy service updates
• General customer service communications

Opt-Out

You can opt out of text messages at any time by:

• Replying "STOP" to any text message
• Calling us at 714-840-1500
• Emailing us at opt-out@canedoinsurance.com

Message Frequency and Charges

Message frequency varies based on your service needs. Standard message and data rates may apply from your mobile carrier.

Information Sharing

We do not sell your personal information. We may share your information with:

• Insurance Companies: To obtain quotes and process applications
• Service Providers: Third-party vendors who help us operate our business (website hosting, customer management systems)
• Legal Requirements: When required by law or to protect our rights

Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure data transmission (SSL encryption)
• Limited access to personal information
• Regular security reviews and updates

Your Rights

You have the right to:

• Access your personal information we maintain
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications

Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Licensed in California, Arizona, and Nevada